About Techsstuff
Techsstuff LLC is a US-based software company that builds software and operates it as a service.
Who we are
Techsstuff LLC is a limited liability company based in the United States. We develop and operate software as hosted services, and we run the websites that present and support it.
We are a software company first. We write the software, we operate the services it runs on, and we answer the people who use it.
This website belongs to the company. It describes who we are, how we work and how to reach us. Each product is described, documented and supported on its own website.
It exists so that anyone can find out who stands behind the software and how to reach them.
Our purpose
We make software that is easy to adopt, honest about what it does and what it asks of you, and straightforward to stop using. Three commitments follow from that.
- Easy to adopt
- Software should be useful from the first day. We favor a short path from a first visit to a first result, and we write interfaces and instructions for the person who has never seen them before. A person should be able to begin without first asking us.
- Honest about itself
- We describe what our software does and what it does not do. We label examples as examples and we make no claim that we cannot support. When something does not work the way we said, we want to be told, and we correct the page.
- Straightforward to leave
- People should be able to stop using software without a struggle. We keep the way out as plain as the way in, and we say how it works before anyone starts.
How we work
These principles guide what we build and what we publish. They are the standard we hold our own websites to.
- Each product stands alone
- Every piece of software we make has its own website, documentation, terms and policies. Using one does not require another. Someone who knows only one of our products loses nothing by never using another.
- We show the real thing
- Our websites show real interfaces and real behavior, and where we use sample data we say so. A visitor should be able to tell what the software does before they commit to it.
- We state terms plainly
- The terms and policies for a product are written to be read and are published on the website where the product is offered. They are available before anyone commits, not after.
- We claim only what we can publish
- We do not state customer counts, usage figures, certifications, audits or guarantees that we cannot document. If we cannot show it, we do not say it. That applies to every website we publish, and to this one first.
- We are private by default
- Our own websites use no analytics, advertising trackers or cookies, and they do not ask for information through forms. We use what you send us to answer you.
- We are reachable by a person
- Every page of this website carries an email address and a phone number. A person at Techsstuff LLC reads and answers what arrives there.
What we build
Each product has its own website, with its own documentation, terms and policies. The links below lead there.
| Name | What it is | Website |
|---|---|---|
| Bolt Sight | Hosted observability: traces, metrics, logs, dashboards and alerts. | Visit Bolt Sight |
| Bolt Search | Hosted full-text search with an Elasticsearch-compatible API and PostgreSQL sync. | Visit Bolt Search |
| KDrive | Private cloud storage with file sharing, version history and backups. | Visit KDrive |
| Blob Taker | A Chrome extension that saves blob: media and files and records video to MP4. | Visit Blob Taker |
How we operate
- Delivery
- Our software is delivered as hosted services over the internet. Customers use it without installing or running servers of their own. Where a product is a browser extension, a service that we operate supports it.
- Separate websites
- Each product has its own website, terms and policies. This website covers the company only.
- Support
- Support is by email and phone and is answered by a person at Techsstuff LLC. Each product website says where to start, and the contact page lists the other routes.
- Changes
- Changes to the terms and privacy notice of each website are dated on the page that changed, and every policy page states when it was last updated.
- Responsibility
- Techsstuff LLC is responsible for the software it publishes, the services it operates and the websites that present them. If something we publish is wrong, we correct it where it appears.
Our websites
This website, techsstuff.com, belongs to the company. It is a set of static pages with no forms, no accounts and no analytics. The websites of our products are separate.
We hold every website we publish to the same standards: contact details on every page, terms and policies available before anyone commits to anything, and a plain statement of what we do not claim.
Company details
- Legal name
- Techsstuff LLC
- Legal form
- Limited liability company
- Country
- United States
- Phone
- +1 307-256-7988
Work with us
- Business and partnerships
- Write to support@techsstuff.com about business inquiries and proposals to work together.
- Press
- Journalists and writers can find what they need on the press page.
- Security reports
- If you have found a security issue, follow the steps in how to report a security issue.
Contact Techsstuff LLC
To discuss something with the company, write or call. A person will answer.