Refunds & purchase policies.

14-day full refunds

You can request a full refund within 14 days of your payment date. No reason is required.

This policy covers Bolt Sight and Bolt Search subscription payments, including renewals, and one-time extra-usage top-ups.

How to request a refund

Email support@techsstuff.com within 14 calendar days of your payment date. Include your checkout email and purchase reference so we can locate the payment. You do not need to provide a reason.

Refunds are returned to the original payment method. Do not send payment card details.

Purchases billed by Paddle

For a purchase billed by Paddle, you can also request a refund through the support link in your receipt or through Paddle buyer support. See Paddle’s refund policy and Paddle’s buyer terms for its refund process and consumer rights.

Product demos and availability

Our Bolt Sight and Bolt Search demos are free, illustrative walkthroughs using sample data. They do not create an account, start a trial or subscription, or take a payment. See each product page for pricing and checkout availability. Contact support for product availability.

Digital products and delivery

Bolt Sight and Bolt Search are software products. No physical goods are shipped, so physical shipping and returns do not apply.

For questions about a product or purchase, contact support with your checkout email and purchase reference.

Billing questions and disputes

Contact support if a charge is unrecognized, duplicated, or different from the agreed order. We will review the purchase information and respond by email. This support process does not limit rights you may have under applicable law or through your payment provider.

Subscriptions and cancellations

When you subscribe through a Bolt Sight or Bolt Search checkout link, your first payment is charged at checkout. Monthly plans renew every month and yearly plans renew every year until canceled. One-time extra-usage top-ups do not renew.

To cancel future subscription renewals, email support@techsstuff.com before your next renewal. Include your checkout email and purchase reference. For Paddle orders, you can also use the manage-subscription link in your receipt. Cancellation stops future renewals. You can request a refund for a payment under our 14-day refund policy. Viewing a demo creates no subscription.

Payment information

Available Bolt Sight and Bolt Search purchase links open Stripe-hosted checkout. These company pages do not collect card details. Review the product, amount in USD, billing interval, and purchase terms before paying. Other Techsstuff-operated checkout routes may have separate order terms. Never send card numbers, security codes, or passwords by email. Extra-usage top-ups bought inside a Bolt Sight account at bsight.techsstuff.com are sold through Paddle checkout on techsstuff.com; Paddle.com is the merchant of record for those orders.

Contact

For questions about this policy, contact Techsstuff LLC at support@techsstuff.com.